easypod® FAQs
Personalized Set Up1
A Momentum Nurse will visit you at home to customize your easypod® settings and configure the device before you use it for the first time. Needle speed, injection speed, injection depth, and injection time will all be programmed to ensure that medication administration is as comfortable as possible.
The Momentum Nurse will also provide in-person training to ensure that you are confident and comfortable using easypod®.
All comfort settings can be adjusted, as necessary. Momentum Nurses and Specialized Agents are available 24 hours/day, 7 days/week to assist you with anything you need.
Giving Injections1
Follow the steps below to administer an injection. Be sure to prepare the injection site as directed by your healthcare professional before starting, and always have the necessary supplies on hand. Always wash your hands before and after each use.
Administering a dose involves a simple 3-step process!
Step 1: Attach the Needle
Step 2: Administer the Dose with One Push of the Button
Step 3: Detach the Needle
Step 1: Attach the Needle
Step 2: Administer the Dose with One Push of the Button
Step 3: Detach the Needle
Giving a Dose1
Watch this video to see the proper technique for administering a dose with easypod®.
Giving a Dose1
Watch this video to see the proper technique for administering a dose with easypod®.
Quick Tips
Changing a Cartridge1
Changing a medication cartridge is quick and easy. Simply turn the easypod® on and follow the on-screen prompts. Then open the cartridge door, remove the old cartridge and insert a new one, and close the door. Everything else is automated within the easypod®!
Changing a Cartridge1
Changing a medication cartridge is quick and easy. Simply turn the easypod® on and follow the on-screen prompts. Then open the cartridge door, remove the old cartridge and insert a new one, and close the door. Everything else is automated within the easypod®!
Adjusting the Dose1
Your healthcare provider may direct you to change your dose, and this setting can be adjusted in a matter of seconds. Watch this video for instructions:
Adjusting the Dose
Your healthcare provider may direct you to change your dose, and this setting can be adjusted in a matter of seconds. Watch this video for instructions:
Storage & Travel
Storage1
When not in use, keep your easypod® in an upright position in its storage box. Always detach the needle before storing your easypod®.
When your easypod® contains a medication cartridge, the storage box should always be kept in a refrigerator.
Cleaning1
If necessary, clean your easypod® with a slightly damp cloth just after you have completed your injection.
Do not use any chemicals, cleaning solutions, detergents, or alcohol solutions, as these could cause damage.
Travel Tips1
- Keep your medication in its original pharmacy box, with the prescription label visible
- When travelling by air, be sure to keep your easypod® and medication in carry-on luggage
- Plan for enough medication and supplies to last a bit longer than your trip
- Make sure your easypod® and medication are always stored at the correct temperature. Use your cooler bag and ice packs for extended periods of travel.
Staying Connected
growlink™ App
The growlink™ app is an easy-to-use mobile app that can help you in your daily life with easypod®. Designed in collaboration with kids, parents, and caregivers, it automatically reads the information from your easypod® every time you upload your data. growlink™ tracks your progress to help you get the most out of your treatment.
When a Momentum Nurse visits you at home to set up your easypod®, they will also register your information with growlink™ and help you download the app.
growlink™ lets you:
- Get reminders when injections are due
- View personalized treatment records
- Track height and weight progress
easypod connect1
easypod connect is specialized software that lets your healthcare team access your latest data to better support you, helping improve treatment decisions and health outcomes.
Momentum Nurses and Specialized Agents can help you register with easypod connect.
Simply insert your easypod® into the docking station on the first day of every month and upload your data so that your healthcare team will be ready to help with:
- Real-time insights and advice on your injection routines
- Accurate dosing reviews to optimize your therapy
- Ongoing support and answers to any questions you have
Uploading Your Data1
easypod® offers a fully integrated wireless experience to help you track doses and stay in touch with your health team.
By connecting your easypod® to the wireless transmitter that comes with the device, your data will automatically be uploaded to your growlink™ app, and your healthcare team can review your progress with easypod connect. Ensure that you have access to a wireless Internet connection (computer or smartphone) and follow the steps below:
First, connect the transmitter to a power supply, open the lid, and wait for the light to turn green.
Next, turn the easypod® on and select Data transfer, then press Open, followed by the Yes button.
Then place the easypod® in the transmitter with the screen facing you. The status light will flash green while the upload is taking place.
Finally, both lights will turn green and the easypod® screen will read Data transfer completed. It’s that easy!
First, connect the transmitter to a power supply, open the lid, and wait for the light to turn green.
Next, turn the easypod® on and select Data transfer, then press Open, followed by the Yes button.
Then place the easypod® in the transmitter with the screen facing you. The status light will flash green while the upload is taking place.
Finally, both lights will turn green and the easypod® screen will read Data transfer completed. It’s that easy!
easypod® is an electronic injection device that automatically delivers a preset dose of growth hormone therapy with the press of a button. easypod® has features that help to alleviate the anxiety associated with injections and improve the consistency and regularity of treatment.
- On-screen instructions
- Adjustable comfort settings:
- Needle speed
- Injection speed
- Injection depth
- Injection time
- Needle speed
- Needle is hidden before, during, and after injection
- Performs regular safety checks
- Dose memory log
Manual needles and pens cause anxiety in many children and in the caregivers who are administering growth hormone therapy. easypod® hides the needle from view and offers a simple and consistent injection technique.1
easypod® also offers a variety of features that help to reduce and eliminate many of the stresses and inconveniences associated with needles and pens, such as preset doses, customizable comfort settings, and treatment tracking and communication tools.1
Your child can perform self-injection depending on his or her age and level of development and interest. Although some children and teenagers are not interested in self-injection and prefer that a parent or guardian do it for them, others may choose the injection site and administer their own dose by pressing the green button. Keep in mind that adult supervision is always required to ensure the dose is actually injected.1
No. You should continually change the injection site. Common injection sites are the thighs, stomach, and buttocks.
The Momentum Patient Support Program provides convenient ways for easypod® users to connect with registered nurses who are trained to address physical, emotional, and practical needs.
Help may be provided at home, on the phone, or online.
Our Momentum program offers free therapy supplies and can also provide assistance in communicating with drug plan administrators and insurance companies to help secure prescription coverage.
Call us at 1-877-724-9361
CA-SAI-00014E
This website is intended solely for informational purposes and is not a substitute for a medical evaluation or treatment. This website is supported by EMD Serono Canada, a business of Merck KGaA, Darmstadt, Germany. This website is intended for residents of Canada only and not U.S. residents or residents of any other country other than Canada.