Legal/Privacy

LEGAL STATEMENT

This website is provided by EMD Serono Canada, a business of Merck KGaA, Darmstadt, Germany, which is a subsidiary of Merck KGaA, Darmstadt, Germany. This website is not intended for residents of the United States.

The information contained on this website is provided exclusively for general information purposes. Whilst we have taken reasonable care in compiling this website, we are not responsible for any action taken by any person or organization, wherever they are based, as a result of, direct or otherwise, information contained in or accessed through this website, whether such information is provided by us or by a third party. Nothing on this website should be construed as the giving of specific medical advice or the making of any recommendation. This website should not be relied upon as the basis for any medical decision or action.

As a result of ongoing medical advances and developments, the information on this website may not always be completely up to date and, for this reason, such information is provided on an "as is" and "as available" basis. We make no warranties, representations or give any undertakings either express or implied about any of the content of this website. You agree that the use of information obtained or downloaded from or through this website is at your sole discretion and risk. In no event shall www.connectionsforgrowth.ca, EMD Inc. / Merck Serono S.A. and/or Merck KGaA, its subsidiaries, divisions, companies and/or groups worldwide (hereafter collectively referred to as "the Merck Group") and/or respective employees be liable for any damages or claims whatsoever resulting from or arising out of or in connection with the use, the content or performance of this website.

Any information on this website is not intended as a substitute for informed medical advice. Information on products that may be mentioned on this website may vary by country. Patients and healthcare professionals should always check with local medical resources and regulatory authorities for information appropriate to their country.

YOU MUST CONSULT A SUITABLY QUALIFIED HEALTHCARE PROFESSIONAL ON ANY PROBLEM OR MATTER WHICH IS COVERED BY ANY INFORMATION ON THIS WEBSITE BEFORE TAKING ANY DECISION OR ACTION.

Copyrights/Trademarks
The copyright in this website, including without limitation, in all documents, files, text, images, graphics, devices and code contained in it and in this website's general "look and feel", is owned by Merck KGaA, Ares Trading S.A., EMD Inc. and/or the Merck Group (all rights reserved) and/or its third party providers.

You are authorized to copy and print extracts or documents from this website (except for any third party owned content which has been identified as such) for your non-commercial use provided any such copy or print retains all copyright or other proprietary notices and any disclaimer contained within them. All the Merck Group and EMD Inc. / Merck Serono S.A logos and trademarks may not be used or reproduced without our prior written consent.

Other than as specifically mentioned above, reproduction of part or all of the contents of this website in any form, including framing, creating any derivative work based on this website and or its content, incorporation into other websites, electronic retrieval systems or publications is prohibited. No links to this website may be included in any other website without our prior written consent.

We cannot guarantee that you have any right to use third party owned content which is available on this website and you must obtain permission from the third party owner before using or downloading such content. Content which is copyright protected may not be changed nor may any author attribution notice or copyright notice appearing on such content be altered without first obtaining the appropriate consents. Except for the limited permission set out above, nothing on this website should be construed as granting any other right or license.

All product names that may be referred to on this website are trademarks of Merck KGaA, Ares Trading S.A. and/or the Merck Group, except for those trademarks which are indicated as owned by other companies and all rights are reserved.

Right to use information supplied by user
In the event that you submit any material for inclusion on this website (including without limitation, personal information, know-how, comments, opinions, ideas, questions, techniques, abstracts or similar), in any form (including without limitation emails, letters, videos or any other) you agree (i) that such material will not be deemed to be confidential and (ii) to grant to us a world-wide, perpetual, royalty-free, non-exclusive license to use, disclose, copy, edit, modify, adapt, publicly display and translate all or any of such material for any purpose whatsoever without restriction. We reserve the right, in our absolute discretion, to reject, remove or delete, without notice, any material you submit for inclusion on this website.

Third party websites and content
This website may contain third party owned content (e.g. articles, data feeds or abstracts) and may also include hypertext links to third party owned websites. We provide such third party content and links as a courtesy to our users. We have no control over any third party owned websites or content referred to, accessed by or available on this website and, therefore, we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third party websites or content or for the availability of such websites. In particular, we do not accept any liability arising out of any allegation that any third party owned content (whether published on this, or any other, website) infringes the intellectual property rights of any person or any liability arising out of any information or opinion contained on such third party website or content.

Software downloads
You must ensure that any software that may be downloaded from this website to your computer is suitable for use on your computer and that it is free from viruses and other malicious software.

Changes to this website
We reserve the right to change any part of this website or this legal notice at any time without notice. Any changes to this legal notice shall take effect from the next time you access this website. Notwithstanding the above, we shall not be obliged to keep this website up to date.

 

PRIVACY POLICY

We take very seriously the privacy of our website users and the security of their personal information. For the purposes of data protection law, EMD Inc. is the company that controls the processing of your personal data.

The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using this website, or (where applicable) by registering as a user of the services which we provide, you agree to this use. We ask you to read this privacy policy carefully. Any dispute which may arise over privacy will be subject to this policy, the data protection notice (if any) incorporated into this website and the provisions of Canadian law.

We may change our privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version which will apply each time you access this website.

What information do we collect?

Aggregate Information
We monitor the use of this website by collecting aggregate information. No personally identifiable data are collected in this process. Typically, we collect information about the number of visitors to the website and to each web page, and the originating domain name of the visitor's Internet Service Provider. This information is used to understand the visitor's use of the website and may be shared with other companies within the Merck Group and with other third parties.

Personal Information
If you are required to register in order to use this website or to otherwise complete an online application form, then we will collect personally identifiable information about you, and if you are a parent/guardian of a minor, about your child, such as your name, your child’s name, e-mail address, mobile phone number, address, country of residence and other information which you voluntarily submit.

Occasionally, we may obtain sensitive personal information about you, for example, information relating to your physical or mental health or condition, but only if you voluntarily provide us with this information. We may also obtain information about your opinions if you, for example, send us feedback, or ask us questions.

We may also, occasionally, receive information about you from other sources that we will add to the information which we already hold about you in order to help us improve and personalize our service to you.

How we use your information
If we have collected any personal information about you (e.g. because you have registered as a user, or contacted us) then we will hold and use such information in accordance with this privacy policy and any data protection notice which we gave to you when you supplied us with your personal information.

EMD Inc. / Merck Serono S.A., the Merck Group and/or the companies we hire to perform services on our behalf will use any personally identifiable information you choose to give us to comply with your requests. We will retain control of and responsibility for the use of this information. Some of this data may be stored or processed on computers located in other jurisdictions, such as Germany, whose data protection laws may differ from those in the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in Canada.
 
The information will be helpful for us to better understand your needs and how we can improve our products and services. For example, we may analyze the gender or age of visitors to sites about a particular medication or medical condition, and we may use that analysis of aggregate data internally or share it with others. It helps us also to personalize certain communications with you about services and promotions that you might find interesting or to fulfil your requests and develop our business relationship with you and the entities you represent.

Data sharing and transfer
EMD Inc. /Merck Serono SA shares personally identifiable data about you with various outside companies or agents doing technological maintenance or working on our behalf to help fulfil business transactions, such as providing customer services, sending marketing communications about our products, services and offers. We may also share personally identifiable data within the Merck Group. All these companies and agents are required to comply with the terms of our privacy policies.

Opting out of further communications from us
If we have specified (in a data protection notice on this website) that we will contact you with information about our products or services or those of the Merck Group and you wish to opt out of receiving such information, then you can do so by contacting us through our contact us page.

You should clearly state your name, username (if any) and registration details (if any) and the name of this website on all communications.

Protection of your information
If we collect any information relating to you, we will store it on a secure server which is password- protected and shielded from the outside world by a firewall. We have in place security policies that are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.

Use of cookies
Cookies are small files that are sent to your web browser and stored on your computer's hard disk. If you are required to register to use this website, then cookies will be created and transferred to your hard disk upon first registration. They are subsequently used to identify your computer and allow you repeated access to the website without having to log on each time. The cookie is used purely to speed up your access to the website and the information you wish to see. The majority of web browsers accept cookies, but you can usually change the browser settings to prevent the transfer. However, please be aware that, if you do so, some functionality may be lost.

Agents and service
We sometimes employ other companies and individuals to perform functions on our behalf. They may need access to your personal information, but solely in order to perform their functions.

Improper conduct
We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardizes the provision of this website.

Access and corrections
If we process personal information about you, then you may have a right under Swiss data protection law to request access to that personal information (for which we may seek reimbursement of processing costs).

You also have a right to require any inaccuracies in your information to be corrected free of charge. You can ask us to modify your details by contacting us through our contact us page. You can also do so by sending a letter to:

EMD Serono, a division of EMD Inc.
2695 North Sheridan Way, Suite 200
Mississauga, ON  L5K 2N6
CANADA

Note: Please address your letter to the attention of the Fertility and Endocrinology - Marketing Department.
Please state your name and the subject of your message clearly on all communications and include your username or registration details if you were provided with any.

How to contact us
References to "EMD Serono", "we", "us" and "our" are references to EMD Inc., Canada, a subsidiary of Merck KGaA, Darmstadt, Germany.
You can contact EMD Serono, a division of EMD Inc. by sending a letter to:

EMD Serono, a division of EMD Inc.
2695 North Sheridan Way, Suite 200
Mississauga, ON L5K 2N6
CANADA

Note: Please address your letter to the attention of the Fertility and Endocrinology - Marketing Department.