Reporting Adverse Events, Medical Device Problems, or Product Quality Complaints


If you experience any adverse event or medical device problem, talk to your doctor, pharmacist, or nurse. This includes any adverse event or medical device problem not listed in the product’s package insert.


Canadian healthcare professionals and patients are also encouraged to report adverse events, medical device problems, and product quality complaints. To make a report involving an EMD Serono prescription medication or medical device, please contact our Endocrinology Department at 1-877-724-9361.